Attendance & Commitment Policy
Last updated: June 2026
Attendance is automatically tracked by the platform for all synchronous live sessions and asynchronous recorded content. This policy explains the minimum attendance requirements and their impact on certificate issuance.
1. Automatic Attendance Tracking
The system automatically records trainee attendance for live virtual classrooms through Zoom integration and tracks progress through recorded lectures. Attendance data is updated in real-time on the trainee's profile and on the administrative dashboard.
2. Minimum Attendance Requirement (70%)
A trainee must complete a minimum of 70% of the total accredited hours of a training program to be eligible for a completion certificate. This requirement applies to both live sessions and self-paced recorded content, in accordance with NELC standards.
3. Absence Management
Trainees are responsible for monitoring their own attendance rates through their personal dashboard. If a trainee risks falling below the 70% threshold, the system issues an automatic warning notification. Excused absences due to medical or emergency circumstances may be submitted for administrative review via the support ticket system.
4. Impact on Certificate Issuance
Trainees who do not meet the 70% attendance threshold are not eligible to receive a completion certificate, regardless of their performance in assessments. Meeting the attendance requirement is a mandatory prerequisite for certificate issuance.
5. Conduct and Commitment
Trainees are expected to attend sessions punctually, engage actively with course content, and complete all assigned activities within specified deadlines. Consistent non-participation may result in administrative review of the trainee's enrollment status.